In April 2019, the Board of Supervisors approved the Sacramento Countywide ADA Transition Plan (ADA-TP). A primary goal of the ADA is to ensure equal participation in public life for all Americans with disabilities. This ADA-TP update identifies improvements to be made in the unincorporated county to improve accessibility for everyone. These improvements can include county policies, programs, employment, access within county owned/leased facilities, and improved pedestrian accessibility along the unincorporated county roadway system.
The Sacramento County Department of Transportation (SacDOT) is committed to improving pedestrian accessibility on the sidewalks, street crossings, bus stops and other public right-of-way infrastructure along the many streets within the unincorporated county. This ADA-TP effort identifies an expansive inventory of such pedestrian related improvements that SacDOT will continue to address in the many years ahead.
Any requests for accessibility improvements along the county roadways such as: curb ramps; sidewalk infill or sidewalk obstructions, pedestrian signals, bus stop boarding access, etc. can be made via the email address below. SacDOT will add the request to our special request lists, and those requests will be considered with our other countywide priorities when funding opportunities exist.
PLEASE NOTE - This process is for sidewalks, street crossings, bus stops and other public right-of-way infrastructure along the many streets within the unincorporated Sacramento County. This does not address disability access barriers in private businesses (restaurants, retail establishments, housing, etc.). The State of California Department of Civil Rights (formerly known as the Department of Fair Employment and Housing (DFEH)) is an agency of California state government charged with the protection of residents from employment, housing and public accommodation discrimination, and hate violence. For assistance with access barriers in multi-family or rental housing contact 211. If you are in need of information about tenant legal supports, housing, or other community resources, please contact 211 Sacramento by dialing 2-1-1 or 1-844-546-1464 (toll-free), or the Renters Helpline by dialing 916-389-7877.
To request improved pedestrian accessibility on the sidewalks, street crossings, bus stops and other public right-of-way, please submit a request online at:
Sacramento County 311
Go to “Request Services Online” in the right hand menu.
To report an issue within the unincorporated Sacramento County, simply call 311 or 875-4311, visit www.311.saccounty.net, or download Sac County 311 Connect in the app store on your smartphone.
Filing a Grievance
Any person with a disability or any parent or guardian who represents a minor person with a disability, who believes that they have been the subject of disability-related discrimination on the basis of the denial of access to facilities, programs or services, may file a grievance or complaint.
Learn more about how to file a grievance or complaint here.