Americans with Disabilities Act (ADA) within the Public Right-of-Way

In April 2019, the Board of Supervisors approved the Sacramento Countywide ADA Transition Plan (ADA-TP).  A primary goal of the ADA is to ensure equal participation in public life for all Americans with disabilities. This ADA-TP update identifies improvements to be made in the unincorporated county to improve accessibility for everyone. These improvements can include county policies, programs, employment, access within county owned/leased facilities, and improved pedestrian accessibility along the unincorporated county roadway system.

The Sacramento County Department of Transportation (SacDOT) is committed to improving pedestrian accessibility on the sidewalks, street crossings, bus stops and other public right-of-way infrastructure along the many streets within the unincorporated county. This ADA-TP effort identifies an expansive inventory of such pedestrian related improvements that SacDOT will continue to address in the many years ahead. 

Any requests for accessibility improvements along the county roadways such as: curb ramps; sidewalk infill or sidewalk obstructions, pedestrian signals, bus stop boarding access, etc. can be made via the email address below. SacDOT will add the request to our special request lists, and those requests will be considered with our other countywide priorities when funding opportunities exist.

PLEASE NOTE - This process is for sidewalks, street crossings, bus stops and other public right-of-way infrastructure along the many streets within the unincorporated Sacramento County. This does not address disability access barriers in private businesses (restaurants, retail establishments, housing, etc.). Contact the CA Department of Fair Employment and Housing (DFEH) for more information and assistance – (800) 884-1684 (TTY 711) or visit their website at www.dfeh.ca.gov. For assistance with access barriers in multi-family or rental housing, call the Sacramento County Renter’s Helpline, (916) 389-7877 or online at www.rentershelpline.org.

Your Input

To request improved pedestrian accessibility on the sidewalks, street crossings, bus stops and other public right-of-way, ​please submit a request online at:

Sacramento County 311

Go to “Request Services Online” i​n the right hand menu.​

To report an issue within the unincorporated Sacramento County, simply call 311 or 875-4311, visit www.311.saccounty.net, or download Sac County 311 Connect in the app store on your smartphone.​​ 

Filing a Grievance

Any person with a disability or any parent or guardian who represents a minor person with a disability, who believes that they have been the subject of disability-related discrimination on the basis of the denial of access to facilities, programs or services, may file a grievance or complaint.

Learn more about how to file a grievance or complaint here​.

​Contact Information

Mikki McDaniel, Senior Planner​
Planning and Programs Division
Office (916) 875-4769